Many years ago I worked at a large health facility as a Dept. Head in a unit set apart from the rest of the building. I knew the rest of the staff well, but didn’t have a lot of daily contact, except for one lady I saw everyday. She was in Medical Records and would bring the paperwork. After settling down at my Nurses Station she would sigh loudly and then start a verbal assault of my fellow staffers at the other end of the building. By the time she was done I was certain there must be blood on the floor around her from all the back stabbing that had occurred. As she walked away I thought to myself, if she was talking so badly about them, what was she saying about me and my staff? So I decided to try a little “experiment”…the next day when she started her tirade I quickly interjected a positive remark about the person in question. This so took her back that she sputtered and tired again about someone else.But once more I made a positive remark about them. Deflated that I wouldn’t join in, she left. And so my little experiment continued daily, and soon our chats were cheerful and positive, void of gossip and back biting. I may not have tamed the tongue, but I did manage to put a teeny tiny bridle on it!
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