You can ask my husband, I intentionally engage checkout clerks, wait staff and anyone else who may be helping me. I am polite and courteous, asking how their day is going and allowing them to talk. I ask thoughtful questions and encourage them with kind-hearted words. The other day I was speaking to a sleepy looking cashier at a large retail store…come to find out he had worked until 1am and was back again at 4am for his next shift. Sadly, we become so focused on our own agenda…our own needs…our own impatience – that we totally forget that it’s another human being standing in front of us, with their own story. I challenge you this holiday season to give a kind word to all those assisting you…for you don’t know how it may cheer them up.