This was a Shunammite woman who had made a small room on the roof of her house for Elisha to stay when he was traveling in the area. The prophet Elisha was very grateful and wanted to reciprocate, so he asked his servant Gehazi, “What can I do for her?” Gehazi replied, “Well, she has no son and her husband is old.” So Elisha prophesied to the woman that God would give her a son…and He did. But a few years later the young boy fell ill and died in his mother’s arms. The grieving Shunammite woman then set off looking for Elisha and found him at Mount Carmel. But God did not divulge the reason to Elisha, for the Lord wanted him to live in the moment with her, experience her emotions, and meet her where she was at. Similarly, In I Samuel 1:15, the Priest Eli saw Hannah deeply troubled in prayer in the Temple but thought she was drunk and didn’t realize the truth until he spoke to her. If God shrouds things from us it’s for a specific reason. ..we may not need to know the details in order to help/pray for the person, or He may want us to just share in the emotion of the moment.